jdkk Privacy
Policy
This policy clearly explains how jdkk collects, uses, and protects your personal data.
Introduction — Purpose of This Policy
jdkk is an online casino platform serving players in Myanmar. We treat the security and privacy of your personal data as a serious responsibility.
This Privacy Policy ("Policy") explains what data we handle when you access the jdkk website (https://jdkk.im), how we use it, who we share it with, and what rights you have.
By continuing to use this website, you are considered to have accepted the terms of this Policy. If you do not agree with any part of this Policy, we recommend that you stop using jdkk's services.
This Policy applies to the jdkk website, mobile web, and all related services. References to "we" or "jdkk" in this Policy refer to the jdkk platform.
Data We Collect
We handle data that you provide to us directly, as well as data collected automatically while delivering our service. This includes the following categories.
2.1 — Personal Data You Provide
When you open an account, we record the name, date of birth (to verify you are 21 or older), phone number, and email address you provide.
When you deposit or withdraw, we handle payment verification data associated with KBZPay, Wave Money, AYA Pay, or bank transfers. Full card numbers and PINs are never stored.
We store the message content, date / time, and communication records from when you contact our support team via Live Chat or email.
2.2 — Technical Data Collected Automatically
- IP address, browser type and version
- Device type (mobile / computer) and operating system
- Time spent on the website, pages viewed, and click history
- Data collected from cookies and similar tracking technologies
- Gaming history — football betting, Slots, and Live Casino game records
How We Use Your Information
We use the data we collect only for the following purposes—
3.1 — Account and Service Management
We use your information to open and verify your account (authentication), process deposits / withdrawals, and manage bonus services. Date of birth data is also processed for age verification to prevent players under 21 from accessing the platform.
3.2 — Security and Fraud Prevention
We may review gaming records and IP data to detect and respond to money laundering, account hacking attempts, and unusual betting patterns. This is done to protect your account and the platform as a whole.
3.3 — Customer Service
Our 24/7 Live Chat and email support team may refer to communication records and account history when answering your questions. These records are used to improve service quality and resolve disputes.
3.4 — Platform Improvement
We analyse aggregated browsing data to understand how players use the site. This data is not personally identifiable.
We do not sell your personal information to advertising companies, data brokers, or any unrelated third parties.
Sharing with Third Parties
There are cases where we need to work with other companies involving your data. These cases are—
- Payment companies (KBZPay, Wave Money, AYA Pay, banks) — only to complete deposit / withdrawal transactions
- Server and cloud hosting providers — for data storage and cybersecurity
- Legal requests — situations where disclosure is required by Myanmar law or a court order
- Service providers that assist with our own promotional activities — they must handle data in accordance with jdkk's privacy policy
Our agreements with all third parties include data security and privacy obligations. Third parties are not permitted to use your data beyond what we have authorised.
Cookies and Tracking Technologies
We use cookies to keep the website functioning properly and to improve the browsing experience for players.
5.1 — Essential Cookies
These cookies are required for login sessions, language preferences, and security checks. If these cookies are disabled, the website will not function correctly.
5.2 — Analytics Cookies
Used to obtain aggregate website browsing statistics. Data from these cookies does not identify individual users.
5.3 — How to Disable Cookies
You can control or delete cookies through your browser settings. Note that disabling essential cookies may limit access to some services.
Data Security Measures
We have put in place the following technical and administrative safeguards to prevent your personal information from being stolen, lost, or accessed without authorisation—
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- One-time password (OTP) — two-layer protection for logins and withdrawals
- Only staff with authorised server access may handle data
- Regular cybersecurity audits are conducted
- Financial data is processed only through encrypted channels provided by payment service providers
The security measures we take are designed to protect your data as much as possible. We also want to be transparent that no company can guarantee any internet service will be 100% secure.
Data Retention Period
We retain your personal data only for as long as is necessary to provide our services and to meet legal and regulatory requirements.
After account closure, financial records may be kept for a period as required for resolving financial disputes and legal obligations. Once that period ends, data is securely deleted or anonymised so it can no longer be linked to any individual.
If you wish to delete your account yourself or request deletion of your data, you can contact us at [email protected]. We will delete your remaining data except for information we are legally required to retain.
Your Privacy Rights
Each player has the following rights regarding their personal data—
Right to Access
You can request to view any data we hold about you.
Right to Rectification
You can request correction of any inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of data that does not conflict with our legal obligations.
Right to Restriction
In certain cases, you can request that we limit how we process your data.
Right to Portability
You can request an export of the data we hold about you in a readable format.
Right to Object
You can request at any time that we stop processing your data for advertising purposes.
To exercise any of the rights above, contact us at [email protected] and send your request along with your account details. We will respond and act as quickly as possible.
Protection of Minors
jdkk services are intended only for adults aged 21 and above. We do not provide services to anyone under 21 or process their personal data.
If we discover through our verification process that we have inadvertently processed data from a player under 21, we will delete that data immediately. Parents or guardians who become aware that their child has accessed jdkk may notify us by contacting [email protected].
Policy Changes
We may update this privacy policy from time to time in line with changes to our services and legal requirements. When changes are made, we will update the "Last revised date" on this page.
For significant changes, we will notify players at login or by email. Continued use of our services after any changes will be taken as acceptance of the updated policy.
Language and Governing Law
This privacy policy is written in Burmese. In the event of any discrepancy between a translation and the original, the Burmese original shall prevail.
For any dispute relating to jdkk's privacy policy, we recommend resolving it directly with us first. If the issue cannot be resolved directly, it may be pursued through the appropriate legal channels.
If you have any questions about this policy, contact us at [email protected]. We are also available to help via 24/7 Burmese Live Chat.
Questions About Data Privacy
Want to ask about data protection?
For any matter relating to your personal data, jdkk's support team is available 24/7 via Burmese Live Chat and the email address below.